Terms of Service

1. Acceptance of Terms

These Terms of Service govern your use of the stratos aiyd website and services. By accessing our website or engaging our professional services, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our website or services.

These terms constitute a legally binding agreement between you and stratos aiyd, a company registered in Singapore.

2. Definitions

• "Service" or "Services" refers to AI integration services, consulting, platform development, and related professional services provided by stratos aiyd
• "User" or "You" means any person or entity accessing our website or engaging our services
• "Content" includes all text, images, documents, code, data, and materials on our website or provided through our services
• "We," "Us," "Our" refers to stratos aiyd
• "Website" refers to all web pages, subdomains, and digital properties operated by stratos aiyd

3. Service Terms

3.1 Service Engagement

Professional services are provided under separate service agreements specifying scope, deliverables, timelines, and fees. These Terms of Service supplement but do not replace specific service agreements.

3.2 Eligibility

Services are provided to businesses and professional organizations. Users must be at least 18 years old and have authority to bind their organization to these terms.

3.3 Service Modifications

We reserve the right to modify, suspend, or discontinue services with reasonable notice. Active service engagements will be honored according to existing agreements.

4. User Obligations

4.1 Acceptable Use

You agree to use our website and services only for lawful purposes. You must not:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code, viruses, or malware
• Attempt unauthorized access to systems or data
• Engage in fraudulent activities
• Interfere with service operation or availability
• Harass or harm other users or third parties

4.2 Account Responsibilities

If you create an account or access portal:

• Maintain confidentiality of access credentials
• Provide accurate and current information
• Notify us immediately of unauthorized access
• Accept responsibility for activities under your account

4.3 Data Provision

For service engagements requiring data access, you represent that you have necessary rights and authorizations to provide such data and grant us access for service delivery purposes.

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content, methodologies, software, documentation, and materials provided by stratos aiyd remain our exclusive property. This includes trademarks, service marks, logos, and proprietary methodologies.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for informational purposes and to receive contracted services. This license does not permit reproduction, modification, or commercial use without written permission.

5.3 Client Data and Deliverables

You retain ownership of data you provide. For contracted deliverables, ownership terms are specified in service agreements. We may retain copies for quality assurance and legal compliance purposes.

5.4 Third-Party Content

Our services may incorporate third-party software and technologies subject to their own licenses and terms. We will identify such components and provide relevant licensing information.

6. Disclaimers and Limitations

6.1 Service Warranties

Services are provided using professional standards and industry best practices. However, we do not guarantee specific results or outcomes. AI implementations depend on multiple factors including data quality, organizational readiness, and operational context.

6.2 Website Disclaimer

Our website and informational content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from harmful components.

6.3 Limitation of Liability

To the maximum extent permitted by Singapore law, stratos aiyd shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Data loss or corruption (beyond our reasonable control)
• Third-party claims arising from your use of services

Our total liability for any claims arising from services shall not exceed the fees paid for the specific service engagement giving rise to the claim.

7. Payment Terms

7.1 Fees and Invoicing

Service fees are specified in individual service agreements. Invoices are issued according to agreed payment schedules. Fees are stated in Singapore Dollars (SGD) unless otherwise specified.

7.2 Payment Terms

Payment is due within thirty days of invoice date unless alternative terms are agreed in writing. Late payments may incur interest charges of 1.5% per month or the maximum permitted by law, whichever is lower.

7.3 Expenses

Pre-approved expenses incurred in service delivery will be invoiced separately with supporting documentation.

8. Confidentiality

Both parties agree to maintain confidentiality of proprietary information disclosed during service engagements. This obligation extends beyond service completion unless information:

• Becomes publicly available through no breach of this agreement
• Was already known to the receiving party
• Is independently developed without reference to confidential information
• Must be disclosed by legal requirement (with notice when permitted)

Specific confidentiality terms may be detailed in separate non-disclosure agreements.

9. Termination

9.1 Termination Rights

Either party may terminate service agreements according to terms specified in individual service contracts. We reserve the right to terminate access to our website immediately for violation of these terms.

9.2 Effects of Termination

Upon termination:

• Your right to access services ceases immediately
• Outstanding fees become immediately due
• Obligations regarding confidentiality survive termination
• We will return or destroy client data as agreed

10. Dispute Resolution

10.1 Informal Resolution

Parties agree to first attempt informal resolution of disputes through good faith negotiation. Contact us at [email protected] to initiate discussion.

10.2 Mediation

If informal resolution fails, parties agree to attempt mediation before pursuing other remedies. Mediation shall be conducted in Singapore by a mutually agreed mediator.

10.3 Governing Law and Jurisdiction

These terms are governed by Singapore law. Parties submit to the exclusive jurisdiction of Singapore courts for resolution of disputes that cannot be resolved through negotiation or mediation.

11. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, war, terrorism, pandemic, government actions, or infrastructure failures. Affected party must provide prompt notice and make reasonable efforts to minimize impact.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Material changes will be communicated through:

• Prominent notice on our website
• Email notification to registered users
• Updated "Last Updated" date

Continued use of services after changes constitutes acceptance of modified terms. For active service engagements, existing terms remain applicable unless modified by mutual written agreement.

13. General Provisions

13.1 Entire Agreement

These terms, together with any specific service agreements and referenced policies, constitute the entire agreement between parties regarding use of our website and services.

13.2 Severability

If any provision is found invalid or unenforceable, remaining provisions remain in full force and effect. Invalid provisions will be modified to achieve their intended purpose to the extent possible.

13.3 No Waiver

Failure to enforce any provision does not constitute waiver of that provision or our right to enforce it subsequently.

13.4 Assignment

You may not assign or transfer rights under these terms without our written consent. We may assign these terms in connection with mergers, acquisitions, or asset sales.

13.5 Survival

Provisions regarding intellectual property, confidentiality, limitation of liability, and dispute resolution survive termination of these terms.

14. Contact Information

For questions regarding these Terms of Service, please contact us: